Business Analyst(US Market)

Bengaluru, Karnataka, India | Sales | Full-time

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About us

Skit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations weekly. 

Skit.ai has been awarded several awards and recognitions, including Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, Disruptive Technology of the Year 2022 by CCW, and Gold Globee CEO Awards 2022.

 

Responsibilities:
  • Analyzing the problem, building models, visualizing the results, and presenting the insights and recommendations on data using MS-Excel macro, SQL, etc.
  • Creating a process to automate manual tasks in various CRM tools like Salesforce, Hubspot,
  • Data cleansing and structuring from various sources offline and online to create business dashboards in BI tools like Google Data Studio, etc.
  • Ownership of full analytics for the business unit/ performance metrics: Identifying key reports to be made and automation of the reports.
  • Creating trackers/dashboards across organizations to increase real-time data visibility.
  • Creating dashboards/processes/systems to manage the performance of large teams.
Requirements:
  • Education: BTech
  • Experience: 1-3 years of relevant work experience in an analytics role.
  • Ability to thrive in a fast-paced environment, and to manage multiple, competing priorities simultaneously.
  • Ability to work independently, drive projects, and liaison across teams to drive execution and implementation.
  • Strong problem-solving skills and should be able to translate business problems to analytics.
  • Advanced knowledge of MS Excel.
  • Stronghold on SQL/python etc. and experience with various BI tools.

Privacy Note:

Applicant and Candidate Privacy Policy
This policy explains:
  • What information we collect during our application and recruitment process and why we collect it;
  • How we use that information; and
  • How to access and update that information.
Types of information we collect
This policy covers the information you share with Skit (Cyllid Technologies Pvt. Ltd.) during the application or recruitment process including:
  • Your name, address, email address, telephone number and other contact information;
  • Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
  • Information from interviews and phone-screenings you may have, if any;
  • Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
  • Details of how you heard about the position you are applying for;
  • Reference information and/or information received from background checks (where applicable), including information provided by third parties;
  • Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
  • Information related to any assessment you may take as part of the interview screening process.
How we use information we collect
Your information will be used by Skit for the purposes of carrying out its application and recruitment process which includes:
  • Assessing your skills, qualifications and interests against our career opportunities;
  • Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
  • Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
  • Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
  • Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
  • Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.